1. Introduction

This Privacy Policy explains how Next Curve Network Ltd (“we”, “us”, or “our”) collects, uses, and protects personal data in the course of delivering training and coaching services, including via our website www.motivatedteams.co.uk.

We are committed to safeguarding your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following types of personal data:

• Identity data: name, job title, organisation, gender (if relevant to coaching)
• Contact data: email address, phone number, postal address
• Professional data: industry, role, training history, coaching goals
• Session data: notes from coaching sessions, feedback, assessments
• Technical data: IP address, browser type, device information
• Usage data: website activity, course participation, survey responses
• Marketing data: preferences, event registrations, newsletter sign-ups

3. How We Use Your Data

We use your personal data to:

• Deliver training programmes, coaching sessions, and related services
• Register you for workshops, webinars, or online courses
• Track progress and tailor coaching or training to your needs
• Communicate with you about your engagement
• Send relevant updates, resources, and marketing (with your consent)
• Improve our services and website
• Comply with legal and contractual obligations

4. Legal Basis for Processing

We process your data under one or more of the following legal bases:

• Consent: for marketing communications and optional surveys
• Contractual necessity: to deliver services you’ve requested
• Legal obligation: for tax, accounting, or regulatory compliance
• Legitimate interests: to improve our services and maintain client relationships

5. Sensitive Data

In coaching contexts, we may collect sensitive data (e.g., mental wellbeing, personal goals) with your explicit consent. This data is handled with strict confidentiality and used solely to support your development.

6. Cookies

We use cookies to enhance your experience and analyse site usage. You can manage your preferences via our [Cookie Settings] page. For more details, see our [Cookie Policy].

7. Sharing Your Data

We do not sell your data. We may share it with:

• Trusted service providers (e.g., CRM, email platforms, payment processors)
• Coaches or trainers working on your engagement
• Legal or regulatory authorities if required

8. Data Retention

We retain personal data only as long as necessary to fulfil the purposes outlined above or as required by law. Coaching notes and training records may be retained for continuity, certification, or audit purposes.

9. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Object to processing
• Withdraw consent at any time
• Lodge a complaint with the ICO (Information Commissioner’s Office)

10. Security

We implement appropriate technical and organisational measures to protect your data, including secure servers, encrypted communications, and access controls.